General Terms and Conditions (GTC)
YOLA Academy
1. Scope
1.1. These General Terms and Conditions (GTC) apply to the organisation of retreats and other events by the organiser YOLA Academy (hereinafter referred to as the „Organiser“), regardless of the location of the booked retreat.
1.2. The following terms and conditions govern the booking of retreats.
1.3. Participants may only book accommodation directly through the organiser.
1.4. The organiser is solely responsible for the organisation and implementation of the retreat, but is not a tour operator or travel agent.
2. Contracting parties
YOLA Academy, Weindorfer Str. 9, 82418 Murnau, Deutschland
3. Offer, acceptance, conclusion of contract
3.1. The description of the retreats on the website https://yola-academy.com constitutes a legally binding offer.
3.2. Upon transfer of the participant's deposit as specified on the website, the offer is accepted and the applicable terms and conditions are thereby fulfilled, thus concluding the purchase agreement.
3.3. Once the organiser has accepted the participant's registration, the participant will receive a confirmation of registration by email. This email will contain details of the order and payment. The invoice will also be included in this email (order confirmation).
4. Storage of the contract text
4.1. Der Teilnehmer kann die AGB ́s des Anbieters jederzeit auf der oben genannten Webseite einsehen und ausdrucken.
4.2. The text of the contract is stored by the organiser. This contract text is available to participants upon request.
5. Payment
5.1. The participant books the retreat with the provider by making a deposit via the website https://yola-academy.com or by direct bank transfer, stating their billing address. The participant will then receive a booking confirmation with the payment deadline for the remaining amount – the booking is now binding, even if the course fee has not yet been transferred. The prices stated on the website are final prices and include 19% value added tax.
5.2. The invoice can be paid by bank transfer.
6. Rights and obligations of the participant
6.1. Participants are obliged to provide truthful and complete personal data. Participants undertake to notify any changes to their data in a timely manner.
6.2. Participants are responsible for meeting the necessary requirements for participation in the retreat at their own expense. This applies in particular to travel to the accommodation. A free shuttle to the retreat is usually available. The shared taxi may result in waiting times at the airport or at the accommodation. arise.
6.3. Participation in the retreat requires normal mental and physical resilience (no acute illnesses or injuries). If the participant is undergoing medical or psychotherapeutic treatment, they are required to discuss their participation with their doctor or therapist. Each seminar participant is responsible for their own state of health and for continuing their medical care. The seminar provider does not check the physical and health suitability of seminar participants. The seminar provider does not provide health advice and does not exercise health supervision.
6.4. Participants are required to inform the organiser of any physical or mental limitations or complaints before the start of the retreat.
6.5. Participants have no right to demand that the retreat be conducted by specific teachers. In the event of the unforeseeable absence of the announced teacher at short notice, for example due to illness or other circumstances, the organiser may provide a substitute teacher for the booked retreat. The replacement of teachers does not entitle the participant to withdraw from or terminate the contract.
7. Rights and obligations of the organiser/minimum number of participants
7.1. The scope of services to be provided by the organiser extends exclusively to the implementation of the retreat and all services listed in the retreat description/service description.
7.2. The organiser is entitled to change the schedule or content of the retreat or to omit individual components thereof, provided that this does not alter the objective and overall character of the retreat.
7.3. The organiser undertakes to inform participants no later than four weeks before the start of the retreat if it cannot take place due to the minimum number of participants not being reached. In this case, the course fee paid will be refunded immediately (within 5 working days). The minimum number of participants is six. The organiser is not liable for any flights/travel costs that the participant may have already booked at this point. These costs are 100% the responsibility of the participant.
7.4. If the minimum number of participants is not reached, the organiser is not obliged to reimburse the participant for cancellation or rebooking costs for transport and hotel services already paid for elsewhere.
7.5. The organiser reserves the right to postpone or cancel the retreat for reasons beyond the organiser's control. This is particularly the case if, in the event of the announced teaching coaches being unable to attend, for example due to illness, no other teacher is available to take over the retreat, or if force majeure jeopardises or impairs the implementation of the retreat. The participant will then be refunded the course fee immediately. The participant shall have no further claims.
8. No right of withdrawal for retreats
There is no right of withdrawal for consumers, Section 312g (2) sentence 1 no. 9 BGB. Booking a retreat is a service related to a leisure activity. According to Section 312g (2) no. 9 BGB, there is no right of withdrawal for such services.
9. Cancellation
9.1. Cancellation policy: The deposit is refundable within the first 14 days. Up to 8 weeks before the start of the retreat, the participant will receive 100% of the second payment made. Up to 6 weeks before the start of the retreat, the participant will receive 50% of the second payment made. Up to 3 weeks before the start of the retreat, the participant will receive 25% of the second payment made. Personal or professional emergencies, flight cancellations, etc. cannot be taken into account. In such cases, no money will be refunded and the participant will be liable – we recommend taking out travel cancellation insurance.
9.2. After making a binding booking for the retreat by paying the deposit, the participant may only cancel the retreat within the cancellation period specified in the cancellation policy. No refunds will be given after this period.
9.3. However, the participant may provide a replacement participant before the start of the booked retreat, who shall assume the rights and obligations of the contract.
10. Rights of withdrawal; termination due to special circumstances
10.1. The short-term replacement of the announced teacher by the organiser does not entitle the participant to withdraw or terminate the contract.
10.2. If the retreat is significantly impeded, endangered or impaired by force majeure that was not foreseeable at the time the contract was concluded, both the participant and the organiser may terminate the contract. The mutual rights and obligations arise from the statutory provisions.
11. Liability
11.1. The service offered by the organiser is not a package tour. Accordingly, the retreats are not trips within the meaning of the travel insurance contract. The organiser is not liable for third-party services, in particular for travel services or claims by participants arising from their contractual relationship with any airlines or transport companies.
11.2. The organiser is not liable for any physical or mental illnesses/injuries that occur during arrival and departure and throughout the entire duration of the retreat, in particular during physical activities or excursions, for which the organiser is not responsible.
11.3 Seminar participants are advised to take out travel cancellation insurance. Travel cancellation insurance is not covered by the contract and is not offered by the seminar provider.
12. Travel documents, identification papers, vaccinations
The traveller is responsible for all necessary travel documents, such as passports, visas, entry and exit fees, and vaccinations. Reset Your Life Retreats will not cover any of the above costs, either in whole or in part.
13. Declaration of consent for image and video recordings
13.1. The organiser reserves the right to take photographs and make video recordings during the retreats for use and publication on its own website and social media channels, as well as for distribution to cooperation partners (teaching staff, seminar hotel, etc.) for use and publication on their websites and social media channels for the purposes of advertising and describing the services.
13.2. The participant hereby declares their consent to image and video recordings of themselves in accordance with clause 12.1. of these Terms of Use.
13.3. Participants may revoke their consent on site before the photos and videos are taken by informing the person taking the photos or videos.
14. Applicable law, place of jurisdiction
14.1. German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
14.2. If the customer is a merchant, a legal entity under public law, or a special fund under public law in Germany without a place of jurisdiction, Munich (district of Munich Regional Court I & II) shall be the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship.
15. Severability clause
Should individual provisions of the contract prove to be wholly or partially invalid or unenforceable, or become invalid or unenforceable as a result of changes in legislation after conclusion of the contract, the remaining provisions of the contract and the validity of the contract as a whole shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes as close as possible to the meaning and purpose of the invalid provision. If the contract proves to be incomplete, the provisions shall be deemed to have been agreed that correspond to the meaning and purpose of the contract and would have been agreed if they had been considered.